Main Page → Motive Documentation → Installation and Activation
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Important Update:
USB Cameras
Required PC specifications may vary depending on the size of the camera system. Generally, you will be required to use the recommended specs with a system with more than 24 cameras.
To install Motive, you must first download the Motive installer from our website. Follow the Downloads link under the Support page (http://optitrack.com/downloads/), and you will be able to find the newest version of Motive or the previous releases if needed. Both Motive: Body and Motive: Tracker shares same software installer.
C:\Program File\OptiTrack\Motive
Peripheral Module NI-DAQ
Control Panel → Hardware and Sound → Power Options
This is only for computers with integrated graphics.
For computers with integrated graphics, please make sure Motive is set to run on the dedicated graphics card. If the host computer has integrated graphics on the CPU, the PC may switch to using integrated graphics when the computer goes to sleep mode, and when this happens, the viewport may go unresponsive when it exits out of the sleep mode. If you have integrated graphics on the computer, go to the Graphics Settings on Windows, and browse Motive to set it as high-performance graphics.
Once you have installed Motive, the next step is to activate the software using the provided license information and a USB Security Key. Motive activation requires a valid Motive 3.0 license, a USB Security Key, and a computer with access to the Internet.
For Motive 3.0 and above, USB Security Key is required to use the camera system. This key is different from the previous Hardware Key and it improves the security of the camera system. The Security Keys will need to be purchased separately. For more information, please refer to the following page:
There are five different types of Motive licenses: Motive:Body-Unlimited, Motive:Body, Motive:Tracker, Motive:Edit-Unlimited, and Motive:Edit. Each license unlocks different features in the software depending on the use case that the license is intended to facilitate.
For more information on different types of Motive licenses, check the software comparison table on our website or in the table below.
Online Activation Tool
Start Menu → All Programs → OptiTrack → Motive → OptiTrack License Folder
License Folder: C:\ProgramData\OptiTrack\License
C:\ProgramData\OptiTrack\License
If not already done, insert the corresponding Security Key that was used to activate the license. The matching security key must be connected to the computer in order to use Motive.
Notes on Connecting the Security Key
In order for the cameras to initialize in Motive, the USB Security Key must register with the connected cameras upon initial activation, or when one or more cameras are added to an existing system. This process requires that the host PC be connected to the internet and may take a few minutes. Once the cameras have been registered, an internet connection is no longer required.
In order to use Motive without an internet connection:
To accomplish these requirements:
After those steps have been completed, you can use Motive without an internet connection.
At activation time the software license will work with the current version of Motive forever. Additionally, any software that is released 1-year from the initial activation date will also be supported by the license indefinitely.
When your license expires, you can purchase License Maintenances, which will extend the license’s valid duration at a lower cost.
Activating maintenance license will place additional license (.dat) file onto the license folder. When the maintenance license is purchased, activate the maintenance license using the provided license information. This will place another license file alongside your original license. Both the original and maintenance license(s) files must be placed in the license folder for the software to be activated properly. If you are using a new computer, use the original license information to activate. This will populate all of the maintenance licenses in addition to the original license.
To check the status of your license, use Check My License tool on our website to monitor the license status. You will need a License Hash Code and a corresponding Device Serial Number (ex. Security Key) to check the license status.
You can also check the status of the activated license from the About Motive pop-up. This can be accessed in the splash screen when it fails to detect a valid license, or it can be accessed from the Help → About Motive menu in Motive.
Help → About Motive
License Data:
OptiTrack software can be used on a new computer by reactivating the license, using the same license information. When reactivating, make sure to enter the same name information as before. After the license has been reactivated, the corresponding USB Security Key needs to be inserted into the PC in order to verify and run the software.
Another method of using the license is by copying the license file from the old computer to the new computer. The license file can be found in the OptiTrack License folder which can be accessed through the Motive Splash Screen or top Help menu in Motive.
For more information on licensing of Motive, refer to the Licensing FAQs from the OptiTrack website:
For more questions, contact our Support:
› Q : License Not Found
A:
› Q : Cameras do not appear on Motive
› Q : USB Security Key is not detected
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